BOOK APPOINTMENT

PRIVACY
POLICY

Last Updated: February 2, 2026

1. Introduction

TressLuxe ("we," "us," or "our") operates the website tressluxehairsalon.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information: Name, email address, phone number, and appointment preferences when you book services or contact us.

Voice Conversations: When you use our AI Voice Assistant, conversation transcripts may be stored to improve service quality and personalize your experience.

Automatically Collected: IP address, browser type, device information, pages visited, and cookies for analytics purposes.

3. How We Use Your Information

• To provide and manage our salon services
• To communicate with you about appointments and promotions
• To personalize your experience and treatment recommendations
• To improve our website and services
• To comply with legal obligations

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through our cookie consent banner. Essential cookies are required for basic functionality.

5. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale of your personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at (626) 702-2376.

6. GDPR Rights (EU Residents)

If you are located in the European Union, you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object. Contact us to exercise these rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Services

We use third-party services including:

Google Firebase: For conversation data storage
Cloudinary: For image hosting
GlossGenius: For appointment booking

These services have their own privacy policies governing data handling.

9. Contact Us

For privacy-related questions or to exercise your rights:

TressLuxe
301 S Glendora Ave #108
West Covina, CA 91790
Phone: (626) 702-2376